DECEMBER - JANUARY 2024
2023 – A year of highs, lows, and everything in-between. What has been a rollercoaster ride is now starting to slow down to the joy of the holiday season and the promise of a fresh start in the New Year. As always, it’s up to us as individuals and as a collective to make the very best of the opportunities and challenges that are before us.
At South African Airways (SAA), it was a twelve-month period of rebuilding the airline into the proudly Mzansi flag carrier. We launched our first intercontinental flight this quarter between Johannesburg, Cape Town, and Sao Paolo in Brasil and now, for the holidays, we have introduced two daily fights seven days a week between Johannesburg and Gqeberha (Port Elizabeth) starting 13 December until end of March 2024. The introduction of Gqeberha is to accommodate seasonal traffic.
SAA also returned to Abijan in Côte d’Ivoire, last month. The route, which is in line with the plans to grow our footprint in Africa, is operated via Accra with a launch schedule of three times a week.
Also in November, we launched our new international lounge at OR Tambo International Airport. It’s the debut instalment of a general refurbishment of all our lounges in major domestic centres including Cape Town, Durban and Gqeberha, planned for 2024. In partnership with Discovery, and Investec, the upgraded lounge features fresh comforts, contemporary design and new furniture along with a carefully curated local art collection. There are conference rooms and spaces for families to take a breather before boarding their flight.
It's been a busy time at the airline, and we trust that as we grow and take place of pride in the hearts and minds of South Africans, that our customers will join our staff and crew in the celebration of our growth and the milestones along our new journey. It’s a rack-up of achievements that we are proud of, because it empowers us to serve our customers better.
Be safe this holiday season, revel in the togetherness of family and friends, unwind and wind-up for the next twelve months. We are looking forward to 2024, with you!
Warm regards
SAA Voyager Team
Forever part of your journey!
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SAA NEWS
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Opening of the OR Tambo International Premium Lounge
SAA is delighted to announce the opening of the new international lounge at OR Tambo International Airport, on 13 November 2023. Our commitment to offering customers exceptional services both in the air and on the ground, is revealed by the recent upgrades to our world-class airport lounges, called, The Lounge.
The Lounge features upgraded comforts where guests can connect, or be connected ahead of their travels, and boasts all-new contemporary design furniture and fittings as well as a carefully curated local art collection. Guests have the option to be seated with a view over the airport ramp or work in one of the focus booths or simply relax in a quiet zone. The space has been carefully planned should you wish to extend your meeting in our conference rooms or have a separate space to relax with the family.
A buffet dining menu is on offer throughout the day satisfying all palates. The new bar is a show masterpiece from which trained baristas & mixologists will offer a coffee of your choice, a selection of cocktails and mocktails or a choice of the finest South African wines and bubbly.
Most notably, state-of-the-art La Marzocco coffee machines, often referred to as the “Ferrari” of coffee machines. Sourced from Florence, Italy, the La Marzocco coffee machines form part of a heritage brand dating back to 1927 and are the pinnacle in coffee craftsmanship.
To better serve our guests with the ultimate coffee experience, the SAA Lounge team has undergone specialised training focused on brewing techniques and creating various kinds of coffee - all with an emphasis on harnessing the flavour of the different blends available to suit their individual tastes and preferences.
Much attention has been placed on providing travellers with unparalleled experiences and increasing our focus on the customer experience. By offering a truly exceptional lounge experience that boasts the very best of what South Africa, and the African continent, have on offer, SAA is confident that we will be recognised not only for our pursuit of excellence in the skies, but the overall customer experience on the ground as well.
The Lounge will help us achieve our vision of once again taking our rightful place as one of the leading airline carriers in the world.
Quick Facts and Facilities
- Name: The Lounge / Premium
- Location: OR Tambo International Airport, Terminal A - Level 2 International Departures
- Size: 2274m2 Capacity: 240 Seats
- Welcome experience: A warm welcome. Copper-clad concierge desks, LED fins setting the mood with
- Mixology show-bar: Simply iconic. Our expert baristas are ready to take your order.
- Buffet dining: Bountiful breakfasts, delectable dinners and crafted canapés throughout the day.
- Private Suites: Perfect when travelling with family or friends.
- Meeting Suites: Business without boundaries? Our meeting suites are an extension of your boardroom.
- Focus Booths: Ideal for catching up on work, your favourite show or a private call.
- Connect and be connected: Universal charge ports and fast WiFi available throughout the lounge.
- Quiet Zone: Tucked away from the main areas, a space to unwind.
- Shower Suites: Private shower suites with luxury amenities.
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SAA Peak Season Offering to Gqeberha (Port Elizabeth)
South African Airways (SAA) remains committed to customer travel requirements, over the peak travel season.
The special seasonal schedule to Gqeberha (Port Elizabeth) from Johannesburg, with 2 daily flights, 7 days a week, commencing Wednesday, 13th December 2023 until Saturday, 31st March 2024.
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Collection of baggage in Johannesburg and Cape Town
We would like to remind all our regional and international passengers connecting onto domestic flights from Johannesburg or Cape Town to collect your baggage and clear customs, irrespective of whether your baggage has been tagged to your final destination.
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Opening of Domestic Re-check facility
South African Airways is pleased to advise you that the domestic recheck facility is now open to assist customers with domestic connecting flights. Customers will be able to proceed through border control, collect baggage, clear customs and then proceed to the domestic recheck facility where baggage can be dropped before boarding domestic flights. The facility is on the left-hand side just before exiting international arrivals.
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SAA cancels the Malawi route
SAA has suspended services to Malawi (Lilongwe and Blantyre), effective 30 November 2023 due to the recent economic challenges in Malawi. Reconsideration to resume the route will be given as soon as the situation warrants the substance of financially efficient operations from this route.
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Earning Miles structures on Airline Partners
Our earning miles page is always up to date with the latest accruable class information.
Please refer to this page https://voyager.flysaa.com/earn-airline-partners . before you book with our airline partner airlines, to ensure that you do earn miles for the fare class purchased.
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Reminder notice: Miles expiring on 31 March 2024
Miles are expiring on the 31st of March 2024. To prevent your miles from expiring you only need one accrual or redemption activity by 31 December 2023. If you were not able to reach the non-expiry criteria, miles can be extended before the expiry date at a cost of R140.00 per 1000 miles.
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Uber Awards
SAA Voyager would like to thank you for your patience, while sorting the technical challenges. Uber Rides and Uber Eats awards are once more available for redemptions.
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New Partnership with OpenWeb
SAA Voyager is excited to announce a brand new partnership with Open Web effective 1 December 2023. Now you can fly high with every Byte. This innovative partnership transforms your internet spend into Voyager miles.
Sign-up for OpenWeb’s uncapped 4G/5G deals and earn Voyager miles on your monthly spend. You can sign-up for different deals. You will also earn 1 SAA Voyager mile for every R10 spend. Should you opt for the Premium upgrade you will earn 2 SAA Voyager miles for every R10 spend.
Sign up now : https://openweb.co.za/uncappedlte.
Below is a brief overview of the deals.
- Uncapped and Unlimited 4G/5G Data SIM (5G) – 2TB (2048GB): Priced at R697 per month, this plan offers 2TB of 4G/5G data, full speed, unshaped data usage, and is suitable for both streaming and gaming.
- Uncapped 2Mbps (4G): This plan is available for R347 per month and offers uncapped LTE data, operational 24/7, with the flexibility to use your own LTE router.
- Uncapped 4Mbps (4G): For R367 per month, users get uncapped data up to 4Mbps, along with the benefits of free delivery and plug-and-play setup.
- Uncapped 5Mbps (4G/5G): Priced at R397 per month, this plan provides up to 5Mbps uncapped LTE data.
- Uncapped 10Mbps (4G/5G): Offering up to 10Mbps of uncapped LTE data, this plan is available for R497 per month.
- Uncapped 20Mbps (4G/5G): At R597 per month, this plan provides up to 20Mbps of uncapped data, with priority given to streaming.
- Uncapped 30Mbps (4G/5G): The highest tier in this range, priced at R697 per month, offers up to 30Mbps of uncapped data.
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Special Promotions
As a Voyager member you get access to excellent deals and promotions from participating programme partners. Here are some of the best deals for the month and beyond.
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SAA special fares for the month of December
Travel with SAA during the month of December 2023 from Durban or Cape Town at the below special fares.
One-way G/class fares – To/from Cape Town to Johannesburg – R1003, one-way W/class fares R1118 and L/class fares R1348.
One-way G/class fares To/from Durban to Johannesburg – starting from R599 to R743.
Terms and conditions apply.
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Save 9% on the Festive Bubbly Collection with Wine-of-the-Month Club
You pay R1189 saving R113 on the normal selling price of R1302.
Bubbly Collection includes:
1 Ridgeback Mischief Brut 2019
1 Rickety Bridge Brut Rose NV MCC
1 Spier Cap Classique Brut 2021
1 Simonsig Kaapse Vonkel Brut 2021
1 Villiera Tradition Brut NV
1 Villiera Tradition Brut Rose NV -
Enjoy ‘Appy Stays this festive season at IHG Hotels & Resorts
Here’s an offer to bring even more cheer to your festive season. Stay any 5 nights until 11 March 2024, and you’ll get to redeem 1 free night from 1 May through 31 August 2024.
All you need to do is book your 5 nights in the IHG One Rewards app by 29 February 2024. You simply need to register for this offer.
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4 for 3 Christmas special with NetFlorist
Use your Voyager miles to purchase Christmas gifts. Simply buy 4 gifts, and get the cheapest product for free.
This special offer, can not be used alongside other vouchers and promotions, and is valid for one purchase session per transaction.
This offer is valid until 31 December 2023.
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Promotional SAA fare to Gqeberha (Port Elizabeth)
Take advantage of SAA’s promotional one-way fare of just R713 (G-class).
This special fare is valid for booking until 27 December 2023.
The travel period is any time between 13 December 2023 and 31 March 2023, subject to G-class availability.
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Enjoy your Travel this festive season. While we look after your vehicle
Pay only R70.00 per day for your parking! In addition Voyager members receive an extra 10% discount.
Save a bit this festive season so you can spend more on your holiday. We also include a Free Wash and give you total piece of mind while you travel.
You can earn miles or redeem your miles to pay for your parking. Enjoy our hassle-free service with our safe, secure, undercover parking while you travel.
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